Repair & Replace

At BARKABY, your satisfaction is very important and we hope that you will become our loyal customer. To thank you for your trust and support, in addition to providing regular lifetime warranty for Canada and the United States, Barkbay also offers repair and replacement services. If you are outside of Canada and the United States, you can contact us at info@barkbaypet.com.

 

The warranty only covers defects in production and materials, not excluding:

1.Damage caused by improper use

  1. Normal wear or damage caused by abuse

3.Improper cleaning, alteration, damage caused by tearing

 

How to apply?

1.Please fill in the contents of the repair & replacement form correctly.

2.Return the completed form and the damaged product to Barkbay

3.Your repaired items will be returned by EMS within 15 days and will be charged $5.95.

 

Repair and Replacement Fees

$6.00 + $5.95 Shipping – dog Harnesses, dog Leash,Bicycle basket bag